767bd Privacy Policy — How We Protect Your Personal Information

767bd collects personal information through several channels in order to operate the platform, provide services, process transactions, verify identity, and comply with applicable legal and regulatory obligations. The categories of personal information we collect include:

• Registration data: full name, date of birth, email address, mobile phone number, and residential address provided when you create an account on the 767bd platform.
• Identity verification (KYC) data: copies of government-issued identification documents such as national ID cards or passports, and proof of address documents such as utility bills or bank statements, collected as part of our identity verification process.
• Transaction data: records of all deposits, withdrawals, wagers placed, game results, bonus transactions, and payment method details (such as bKash wallet numbers, Nagad account identifiers, or bank account references) associated with your account.
• Technical and device data: IP address, browser type and version, operating system, device identifier, session duration, pages viewed, clickstream data, and geolocation data (at the country or city level) collected automatically when you access the platform.
• Communication data: records of all correspondence between you and the 767bd support team, including live chat transcripts, email exchanges, and any support tickets submitted through the platform.

767bd collects only the personal data that is reasonably necessary for the purposes described in this Policy. We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by applicable law or to fulfil a specific service obligation (for example, responsible gaming self-exclusion records).

767bd uses the personal information we collect for the following purposes, all of which are necessary to operate the platform, fulfil contractual obligations, comply with legal requirements, or pursue our legitimate business interests:

• Account creation and management: to register your account, verify your identity, manage your account settings and preferences, process your login, and provide access to all platform features.
• Transaction processing: to process deposits made via bKash, Nagad, Rocket, Upay, and other accepted payment methods; to process withdrawal requests; to maintain transaction records; and to investigate and resolve payment disputes or discrepancies.
• Legal and regulatory compliance: to fulfil our obligations under applicable anti-money laundering (AML) laws, know-your-customer (KYC) requirements, age verification requirements, and any other applicable regulatory obligations.
• Customer support: to respond to your support queries, complaints, and requests; to investigate and resolve account disputes; and to maintain records of all support interactions for quality assurance and compliance purposes.
• Responsible gaming and fraud prevention: to monitor account activity for indicators of problem gambling behaviour, to enforce responsible gaming tools such as deposit limits and self-exclusion, to detect and prevent fraudulent activity, and to investigate suspected breaches of our Terms and Conditions.

767bd does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. Where automated systems flag an account for investigation, a member of the 767bd team will conduct a human review before any material account action is taken.

767bd processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual necessity: processing that is necessary to perform the contract between you and 767bd — for example, creating your account, processing your deposits and withdrawals, and providing access to games and platform features.
• Legal obligation: processing that is required by applicable law — for example, KYC identity verification, AML transaction monitoring, age verification, and the retention of transaction records for statutory periods.
• Legitimate interests: processing necessary for the legitimate interests of 767bd, provided those interests are not overridden by your fundamental rights — for example, fraud detection and prevention, platform security monitoring, and improving our services based on aggregated usage data.
• Consent: where we rely on your consent as the legal basis for processing — for example, sending you optional marketing communications about promotions and bonuses — you may withdraw that consent at any time by contacting our support team or updating your account communication preferences.

767bd uses cookies and similar tracking technologies to operate the platform, maintain your logged-in session, remember your preferences, detect and prevent fraud, and analyse how the platform is used. Cookies are small text files placed on your device when you access the 767bd platform. The following categories of cookies are used:

• Strictly necessary cookies: required for the platform to function correctly — these include session authentication cookies, security tokens, and load balancing cookies. These cookies cannot be disabled without affecting the core functionality of the platform.
• Analytical cookies: used to collect aggregated, anonymised data about how players use the platform — for example, which pages are visited most frequently and how players navigate between sections. This data is used to improve platform performance and user experience.
• Fraud prevention and security cookies: used to identify and block suspicious activity, detect multiple accounts, and protect the integrity of the platform. These cookies are strictly necessary for security purposes and cannot be disabled.

Most web browsers allow you to manage your cookie settings through the browser's privacy or settings menu. Please note that disabling strictly necessary or security cookies will impair your ability to use the 767bd platform. For more information about managing cookies on your specific browser or device, please refer to your browser's help documentation.

767bd does not sell your personal data. We may share your personal data with third parties only in the following limited circumstances, and only to the extent necessary for the specific purpose described:

• Payment processors: we share transaction data with payment service providers including bKash, Nagad, Rocket, Upay, and partner banks solely for the purpose of processing your deposits and withdrawals. These providers are contractually bound to process your data only for payment processing purposes and may not use it for any other purpose.
• Identity verification providers: we share identity documents and personal data with third-party KYC verification service providers for the sole purpose of verifying your identity as required by applicable law. These providers are subject to strict data protection obligations.
• Law enforcement and regulatory authorities: we may disclose personal data to law enforcement agencies, government bodies, or regulatory authorities where required to do so by applicable law, court order, or other legal process. We will only disclose the minimum data necessary to comply with the specific legal requirement.
• Fraud prevention and security partners: we may share limited data with third-party fraud prevention services and security providers for the purpose of detecting and preventing fraudulent activity, money laundering, and other prohibited conduct on the platform.

767bd retains your personal data for as long as your account remains active and for such additional periods as are required by applicable law or necessary for the purposes described in this Policy. Account data and transaction records are typically retained for a minimum of five years following account closure, in accordance with applicable AML and financial record-keeping obligations. KYC identity verification documents are retained for the period required by applicable law from the date of collection or the date of the last transaction, whichever is later.

Where personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, 767bd will securely delete or anonymise the data. Where anonymisation is not practicable, the data will be securely archived with access restrictions applied, and it will not be used for any active processing purposes.

Subject to applicable law, you have the following rights in relation to the personal data that 767bd holds about you. To exercise any of these rights, please contact our support team using the contact details provided at the end of this Policy. We will respond to all verified privacy rights requests within a reasonable period and in any event within the timeframe required by applicable law:

• Right of access: you have the right to request a copy of the personal data that 767bd holds about you, together with information about how that data is used and with whom it is shared.
• Right of rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it. Where the inaccurate data has been shared with third parties, we will notify those parties of the correction where practicable.
• Right of erasure: in certain circumstances, you have the right to request that we delete your personal data. This right is subject to overriding legal retention obligations — for example, we are required by applicable law to retain transaction and KYC records for a minimum statutory period following account closure, and erasure requests cannot override these obligations.
• Right to object or restrict processing: you have the right to object to or request restriction of certain processing activities, particularly where processing is based on our legitimate interests rather than on contractual necessity or legal obligation.
• Right to withdraw consent: where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of any processing carried out prior to the withdrawal.

To exercise any of your privacy rights, please contact our support team at [email protected]. Please include your full name, the email address associated with your 767bd account, and a clear description of the right you wish to exercise. We may request additional information to verify your identity before processing your request, in order to protect the security of your account.

767bd implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data transmitted between your device and the 767bd platform, secure server infrastructure with access controls and intrusion detection systems, regular security audits and vulnerability assessments, and strict internal access controls limiting employee access to personal data to those with a demonstrable need to access it in the course of their duties.

While 767bd takes all reasonable steps to protect your personal data, no data transmission over the internet and no method of electronic storage is completely secure. We cannot guarantee the absolute security of your data. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 767bd will notify affected users and relevant authorities as required by applicable law.

The 767bd platform is strictly intended for adults aged 21 and above. We do not knowingly collect, process, or retain personal data relating to persons under the age of 21. If we become aware that personal data has been collected from a person under the age of 21 without verified parental or guardian consent, we will take immediate steps to delete that data and close the associated account.

Parents and guardians are strongly encouraged to use parental control tools to prevent minors from accessing online gambling services, including the 767bd platform. If you believe that a minor may have registered an account or provided personal data to 767bd, please contact our support team immediately so that we may investigate and take appropriate action.

767bd reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we provide. When a material change is made to this Policy, we will update the "Last Updated" date at the top of this page and, where required or appropriate, notify registered users by posting a notice on the platform or by sending a communication to the email address associated with your account.

Your continued use of the 767bd platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated Policy. We encourage you to review this Policy periodically to stay informed about how we protect your personal data. If you have any concerns about changes to this Policy, please contact our support team.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which 767bd handles your personal data, please contact our support team. We are committed to responding to all privacy-related queries promptly and transparently. Our support team is available 24/7 and will acknowledge your request within 24 hours of receipt.

You may reach our support team by email at [email protected]. Please include your account username or registered email address and a clear description of your query or request so that we can assist you as efficiently as possible. All privacy requests are handled confidentially and with care.